Why is your bid so much less than the other companies we have got quotes from? – We are an installation / construction company. We are building contractors, master carpenters, specialized in the work. In house employees that go through our internal training programs. In general, the other companies you are talking to are “ Sales Companies “ that hire installation professionals. We are just cutting out a very expensive middle man. All of our products are the same exact products or better than the competition. Major Brands like Therma-Tru, Masonite, Marvin Windows and Doors, and several other manufacturer direct vendors. We also dont have a traditional position of a “salesman” in our company, just project estimators who quantify what you want. So you are not paying a flat percentage base increase on the services provided. We also do not have a huge marketing budget, most of our work comes from referrals. We also do not have a franchise fee adding 10-15% to the bill as well.

How long does it take for my product to arrive? – Windows take between 3 and 5 weeks to arrive for standard products. Shaped, Colored Finish, or Triple Pane can take up to an additional 2 weeks. Doors arrive in 5-10 days pre primed. Factory Finish Doors take 5-8 weeks based on selection of glass, door style, size, and color. 

What is your Warranty for Windows? – The manufacturers all have their own individual warranties. Our Premium Vinyl Windows have a 25 year transferable warranty, covering every single part of the window besides the glass. Glass has a 10 year base warranty, and then a subsidized scaled warranty from 11-30 years. We also offer extended warranties at additional cost that warrant the window for 30 years, covering any circumstance, no questions asked. 

What is your Installation Warranty? – We warrant the installation of all of our products with a LifeTime Warranty, matching the life of the manufacturer’s warranty. We have a common sense approach to craftsmanship and are in the business of relationships. Our reputation is important to us. We are happy to honor any issues that may arise over time and will fix any issue that comes up from an application or installation error. Keep in mind all products have manufacturer recommendations on required maintenance of products, and things that should be avoided that may void the warranty on the product. We have all of this information available on our website. We want your product to last as long as it can, and not last less time due to failure to install correctly. Visit our website for specifics on individual product lines

Financing and Payment Terms – We use a 3rd party financing partner called Hearth. They collect self provided data and pull a soft credit pull that can have up to 15 offers for your project within 5 minutes. Its very easy to use and self explanatory and can be sent via text or email at your request. There is no commitment to utilize the service to see what you may be approved for. For all residential projects we are 50% down, 50% upon completion. This invoice is sent via email and is an ACH link through Quickbooks. We do not process our order to the manufacturers until a deposit has been paid. All of our orders are custom products and non refundable.